If you find your business on the TMF or MATCH list, and you need to know how you got listed, reach out to your service provider and they can help you understand the exact reason.
You need to contact the previous bank with whom you had merchant services previously. Request them to give you the reason and reason code under which you were added to the MATCH.
You should know from the bank how to get off the MATCH or TMF. MasterCard, in general, puts the merchant for 5 years in the MATCH list. In case of fraud, you are highly unlikely to get off the list. Then, you do not have any option than incorporating a new company.
Why are Merchants added to MATCH or TMF?
Having a huge number of chargebacks on a monthly basis.
The merchant owes money to the bank.
Merchant caught practicing fraudulent activity such as money laundering.
Illegal-product or Advertisement.
Disclosing information of profit to the customer.
All in all, violating the terms of a Merchant Account.
What should a Merchant do to avoid these lists?
Never try any kind of fraud from you as well as your teams end.
Pay the debts on time and try not to owe any money to the bank.
Decrease the number of chargebacks.
Get an expert who can manage these for you.
What to do to get off the Match List?
The only company that can get you off the list is the company that put you on it.
Mostly, the merchant only learns that their business is on the MATCH is when they apply for a merchant account with another merchant service provider.
You should reach out to the previous service provider and ask him about the reason, and you can be referred to the acquiring bank itself; you may have to make diligent calls and be patient in this situation.
If a business was placed on the MATCH for high chargeback ratio, the processor needs to know that they are not going to get stuck with bills from the merchant’s former customers chargebacks.
Getting with the wrong service provider who does not understand your business is way more harmful than getting on the TMF or MATCH itself.
Get more information for directly contact us @ +1 (888) 622-6875.
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